Fresh Address

List Processing Center

List Processing Center

Format Your File

Transmit Your File

Premium Services

    Complimentary Resources

      FAQs

        Premium Services

        FreshAddress, Inc. is committed to providing you the highest quality results at a competitive price. So as not to incur additional expenses, we ask that you format and transmit your files in accordance with our published specifications.

        If additional services are required or requested to process your file, the following charges will apply:

        Data Formatting
        Re-formatting incoming files or fields to meet published list processing specifications, or re-formatting files at the end of a job to meet custom client specifications.
        Fee: $1 cpm, $250 minimum

        Child Protection Registry Laws
        Fee: $500 + cost of service, unless Client indemnifies FreshAddress against any possible violations of the Michigan Children's Protection Registry Act and the Utah Child Protection Registry. (View Industry Links in our Resource Library for additional information about child protection legislation in MI and UT)

        Customized Permission Message
        Customizing layout and design of permission message according to client specifications. Standard contract allows only minor copy changes to message template.  Optional customization includes review of creative for copy requirements, verification of HTML code, creation of text version of message, testing and confirmation of links and graphics, and review for spam filter triggers.
        Fee: $500 per custom template

        Encryption or Decryption
        Protecting files during transmission using PGP encryption.
        Fee: $.50 cpm, $250 minimum

        Filtering
        Running a select on the submitted file per client's specifications.
        Fee: $300

        Multiple Branded Permission Messages
        Sending more than one permission message. Standard contract includes only one branded permission message.  Multiple messaging involves dynamically switching company name, logo, postal address, and change/unsubscribe landing page based on code within the customer data file. If requested, tests of the messages can be sent to a single client contact person for review and approval.
        Fee: $250 for each additional branded message 

        Re-delivery
        Re-transmitting results to client or transmitting file to additional location(s).
        Fee: $150 per transmission

        Research or Technical Assistance
        Assisting client with file export, transmission, integration, or data questions.
        Fee: $200/hour, 1/4-hour increments

        Restoration from Archive
        Retrieving file from offline backup.
        Fee: $250

        Stitching or Splitting
        Combining multiple files into one, or separating one file into multiples.  Standard contract includes one file in and one file out.  Stitching and splitting involves multiple file assemble/disassembly and quality control.
        Fee: $250 per additional file submitted (file stitch) or returned (file split)

        Suppression
        Running a client-provided suppression file.
        Note: this service is complimentary for unsubscribe files.
        Fee: $1cpm, $250 minimum


        Services and fees subject to change without notice.

        “Thanks to FreshAddress for providing this service to us. The support is much appreciated and will help us help children in need.”

        Senior Manager,
        Internet Marketing,
        Save the Children

        More Clients >>

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