Via FTP

* Preferred Method of File Transmission *

For larger files (>1mb), please zip your list and use your FreshAddress FTP account** for file transmission.

  1. Set your preferred FTP application to FreshAddress's FTP server:  listprocessing.freshaddress.com
  2. Using the private username and password provided to you by your customer service representative, FTP your zipped file(s) to the FreshAddress FTP server.
  3. After transmitting your file, send an email to FreshAddress List Processing to inform us that your file has been submitted for processing. Please indicate the number of records transmitted so we can confirm the file is complete. 
  4. You will receive confirmation of your submission via email once your job has been queued for processing.


** If you do not have an existing FTP account with FreshAddress or need to reset your password, send an email to FreshAddress List Processing and include:

  • Your name
  • Your company name
  • Your phone number
  • Name of your FreshAddress Account Executive

A customer service representative will follow up with you.


If you have any data transmission questions, contact the FreshAddress List Processing Team either via email or at 617.965.4500.

“It's easy working with FreshAddress. We were very impressed with their client service and technical expertise.”

Petra Andrade,
Senior Strategic Account Manager,
Envision Group

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