ECOA

Create two separate files:

  1. Your entire undeliverable (bounce) file
  2. An unsubscribe file detailing the email addresses that have previously opted-out (for additional information regarding unsubscribes, please see FAQs)


Format each list as a tab delimited text file (*.txt) with a header row.

If available, including all the following fields will yield the best results:

UNIQUE-ID
EMAIL-ADDRESS
FIRST-NAME
MIDDLE-NAME (or initial)
LAST-NAME
ADDRESS1
ADDRESS2
CITY
STATE
ZIP-CODE

Otherwise, the minimum required fields are:

UNIQUE-ID
EMAIL-ADDRESS

*NOTE: not providing postal information may result in lower match rate

Please do not transmit unnecessary fields (ex. SS#, date of birth, surname, etc.), as they will be deleted and not returned with your results. 

If you have any data formatting questions, contact the FreshAddress List Processing Team either via email or at 617.965.4500.  


** NOTE: Improperly-formatted lists will be charged a Data Formatting Fee and may cause delays in processing.

“Nextel Partners had a very successful project with FreshAddress. I truly give them my highest recommendation.”

Keith Osaka,
Director, Strategic Partners,
Nextel Partners

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