Audit & Segmentation

Create two separate files:

  1. Your list* of email addresses whose deliverability status is unknown
    [*Note: Standard contracts include one file in and one file out. Any stitching and/or splitting of files may be subject to a nominal fee. Please direct any questions to your Account Executive or Project Manager.]

  2. As your project nears the messaging phase, we will request an unsubscribe file detailing the email addresses that have previously opted-out from your email communications. (For additional information regarding unsubscribes, please see FAQs
    >View formatting instructions for your Unsubscribe List


Format the list designated in #1 above as a tab delimited text file (*.txt) with a header row. Please do not include quotes or other text qualifiers. The following
fields are required unless otherwise noted: 

    UNIQUE-ID
    EMAIL ADDRESS 

Please use the following naming convention for your file:

    [FreshAddress job number]_toprocess_[record count].txt 

    Ex: 1010_toprocess_500700.txt


Excluding brand fields or any other extra field necessary to process your job, your input file may contain up to 3 additional fields (which will be returned with your results for no additional fee). Please do not transmit unnecessary fields (ex. SS#, date of birth, etc.), as they may be deleted and not returned with your results. 

Result File Formatting:

Your results will be split into 3 tab-delimited text files with a header row. Below are the fields for each result file:

File 1- Deliverables
UNIQUE ID
EMAIL

File 2- Undeliverables and Suppressions
UNIQUE ID
EMAIL
RESULT

File 3- Unsubscribes
UNIQUE ID
EMAIL

If you have any data formatting questions, contact the FreshAddress List Processing Team either via email or at 617.965.4500.  


** Improperly-formatted lists will be charged a Data Formatting Fee and may cause delays in processing.

“FreshAddress truly prides itself on the value of its services and, moreover, its client relationships. Providing constant communication and transparency throughout each project, its staff offers strategic guidance based on your budget to develop a long term strategy. Finally, the revenue performance of the email addresses delivered by FreshAddress is substantially better than that of any other vendor I have worked with in my career. My last email append project paid for itself in 12 days!”

David Hirsch,
Senior Online Marketing Manager,
Hanover Direct

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