Audit & Segmentation

Create two separate files:

  1. Your list of email addresses whose deliverability status is unknown
  2. An unsubscribe file detailing the email addresses that have previously opted-out (for additional information regarding unsubscribes, please see FAQs)


Format each list as a tab delimited text file (*.txt) with a header row.

Required fields are:

UNIQUE-ID
EMAIL-ADDRESS


Please do not transmit unnecessary fields (ex. SS#, date of birth, surname, etc.), as they will be deleted and not returned with your results. 

If you have any data formatting questions, contact the FreshAddress List Processing Team either via email or at 617.965.4500.  


** NOTE: Improperly-formatted lists will be charged a Data Formatting Fee and may cause delays in processing.

“Our customer database is not an easy one to append, with an average age of 70 years. FreshAddress got a great match rate on our first run and their quarterly update program has more than doubled these results.”

David Krear,
Director,
National Committee for The Preservation of Social Security & Medicare

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