Tips to Format Your File for Audit and Segmentation from the Email Address Experts at FreshAddress, Inc.

Audit & Segmentation

Create two separate files:

Your list* of email addresses whose deliverability status is unknown
[*Note: Standard contracts include one file in and one file out. Any stitching and/or splitting of files may be subject to a nominal fee. Please direct any questions to your Account Executive or Project Manager.]
As your project nears the messaging phase, we will request an unsubscribe file detailing the email addresses that have previously opted-out from your email communications. (For additional information regarding unsubscribes, please see FAQs)
>View formatting instructions for your Unsubscribe List

Format the list designated in #1 above as a tab delimited text file (*.txt) with a header row. Please do not include quotes or other text qualifiers. The following fields are required unless otherwise noted:

    UNIQUE-ID
    EMAIL ADDRESS

Please use the following naming convention for your file:

    [FreshAddress job number]_toprocess_[record count].txt

    Ex: 1010_toprocess_500700.txt

Excluding brand fields or any other extra field necessary to process your job, your input file may contain up to 3 additional fields (which will be returned with your results for no additional fee). Please do not transmit unnecessary fields (ex. SS#, date of birth, etc.), as they may be deleted and not returned with your results.

Result File Formatting:

Your results will be split into 3 tab-delimited text files with a header row. Below are the fields for each result file:

File 1- Deliverables
UNIQUE ID
EMAIL

File 2- Undeliverables and Suppressions
UNIQUE ID
EMAIL
RESULT

File 3- Unsubscribes
UNIQUE ID
EMAIL

If you have any data formatting questions, contact the FreshAddress List Processing Team either via email or at 617.965.4500.

** Improperly-formatted lists will be charged a Data Formatting Fee and may cause delays in processing.

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