Data Security at FreshAddress

The security of your data is our top priority.

1) Your data is safe during transmission to us.

  • Our data transfer tool, DataVault, uses https, meaning the communication is encrypted and you can be certain you are connecting to our server and not an imposter
  • Optionally, you can transmit your file via PGP encryption to your company's dedicated account on our FTP server
  • And for further security, both methods automatically destroy any data over four days old

 

2) Your data is safe during processing.

  • Your data will be stored on machines owned by us & inside our secure facility
  • Your data will be processed 'blind', (i.e. each file is processed as a job number rather than by your company name)
  • We've segmented our network so that access to your data is restricted to key staff
  • Our network does not support wireless access
  • We routinely scan our internal and external network for vulnerabilities and would be happy to provide the 3rd party report to prove it
  • We operate firewalls with built-in intrusion detection
  • We enforce a strict internal password policy
  • All of our equipment has up to date anti-virus, anti-spyware, and anti-malware software installed


3) Your data is protected after processing.

  • Once your job is complete, your data will be promptly moved to a secure archive
  • Later, the data associated with your jobs will be automatically deleted
  • At the end of their life, all of our data storage devices are destroyed via physical shredding



If you have any questions or you'd like more detail on any of the above, p
lease do not hesitate to contact the FreshAddress List Processing Team either
via email or at 617.965.4500 x 222. 


“We were impressed with FreshAddress’s reputation as the premiere email address experts. Working with you directly validated this. Your honesty and candor are refreshing and appreciated. We relied on you to provide the information we needed to make a financially-sound business decision. You came through with flying colors.”

Connie Calmes Szakovits,
Development Associate,
Advocates for Basic Legal Equality, Inc. (ABLE)

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